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How does anonymous usage analytics work in Crates?
Anonymous Usage Analytics in Crates
When you enable anonymous usage analytics, Crates sends a small set of product usage events that help us understand what people use, where onboarding works, and which areas need improvement.
This data is used for product decisions and does not include your music library contents, file paths, account credentials, or audio files.
What this helps with
- Understanding the initial needs of users
- Identifying which features are used most
- Spotting friction points in the app
- Prioritizing improvements by app version and platform
What Crates collects when analytics is enabled
| Category | Examples | Why we collect it |
|---|---|---|
| Onboarding choices (Get Started Guide) | Selected profile type, features and whether onboarding was completed or skipped | Helps us understand why people install Crates and which onboarding paths should be streamlined first. |
| App activity | App launches, feature interactions, counts of selected features | Shows which parts of the product are used most and where people drop off. |
| App version | Crates version number | Lets us compare behavior across releases and verify that improvements are working. |
| Device and operating system details | Operating system name, platform, release, build, architecture, kernel, and locale code page | Helps us spot environment-specific issues and prioritize fixes by platform. |
| Anonymous analytics identifier | A generated client identifier used for analytics only | Helps us count activity more accurately without requiring personal profile or account data. |
What Crates does not send
- Your library contents, including tune names, artists, playlists, crates, ratings, and tags
- File paths, folders, or storage locations on your computer
- Account passwords, OAuth tokens, API secrets, or payment details
- Audio files, waveforms, cover art, or other imported media
How to change this setting
You can update this preference at any time in Crates by opening Settings > General > Privacy and toggling Share anonymous usage analytics.