FAQs

Like Crates? You can help Crates grow and invite your friends, through our Tell a Friend referral program. How it works Your friend gets 5€ off when they become a Supporter through your referral link. You receive a special thank-you gift once they upgrade. You’ll be notified when someone signs up through your link. It’s …

This is one of the most common questions in Crates — and understanding the difference helps you structure your music intentionally. TL;DR A Playlist is a list of tunes meant for playback in that specific order. A Crate is an organizational unit that helps you structure your music. Playlists are about sequence and interoperability. Crates …

How do I move part or all of my library to a new drive or NAS? This guide describes the safest way to move any folder with audio files, that has already been imported into Crates  to a new location. For example a user asked: “I want to move an entire folder with subfolders from …

The Google Drive connection lets you store your music files in your own Google Drive and stream them directly in Crates. It is also an important first step toward full cloud sync between your devices using your own storage. What you can do with it Connect your Google Drive account Either right-click the Online Libraries …

TL;DR: Install the Crates browser extension, pair it with Crates, open your Bandcamp Collection page, click the extension, and start the import. Your purchases will appear under Online Libraries > Bandcamp. Steps Install the extension for your browser: Chrome, Edge, Brave or other Chromium browsers Firefox add-on Safari: activate the extension in Safari preferences. Click …

TL;DR: Crates lets you stream for discovery – but for the highest quality and real artist support, we recommend purchasing the music you love and want to keep for the long run. Crates connects with several online services to help you explore music, but most limit high-quality playback outside their own apps: Spotify — Limits …

When you first install Crates, you’ll see a set of “default crates” on the left side panel under “crates” tab. Each one has a specific role to help you organize your music. Inbox That’s your holding area for all new, unsorted music in your installation. This could be freshly downloaded files or folders with music …

If you’d like to try a new build of Crates or just experiment without affecting your main installation, you can create a fresh data set while keeping your existing one safe. Where Crates stores your data: macOS: ~/Library/Application Support/Crates Windows: %APPDATA%\Crates Steps Quit Crates completely. From the File menu, choose Quit App and Server. Make …

Import from CSV – How does it work? What is CSV Import? Crates allows you to import your tunes and playlists from many different music services using a CSV file. This is the easiest way to bring your music collection into Crates, especially if you use platforms that are not directly integrated. How do I …

  Crates uses CRT tokens to enable access to special social features like posting or revealing a “Gem”. When you see a message like: “Insufficient Funds: 4.5 CRT, required 10 CRT” …it means your wallet doesn’t currently hold enough CRT tokens to complete the action. But do not worry — this is part of our …