FAQs

Crates includes a powerful query syntax that lets you filter and organize your music library using flexible, rule-based filters. The same syntax works in both: Search – for temporarily filtering your library Smart Crates – for creating saved, auto-updating collections A Smart Crate is simply a saved search that updates automatically as your library grows. …

There are two ways to automatically retrieve genre information for a tune: 1. Using the “Get Info” Action This action fetches metadata for tunes or releases from available online sources. Currently, these sources are Bandcamp and Discogs. To use this feature, select the tune or release and either: Right-click → Actions → Get Info, or …

Supported Placeholders in Crates Crates supports a range of placeholders that can be used to dynamically insert values from tunes or releases into a string. These placeholders allow you to customize display information in a consistent and automated manner. Placeholders for Tunes and Releases The following placeholders can be used to represent specific metadata fields: …

The wallet and balance shown in your Crates account represent Crates Tokens. These are experimental utility tokens (or credits) that can be used to unlock features such as Gems, our community-driven music discovery feature. Within Gems, tokens are required to reveal or downvote music recommended by other users. At the same time, you can earn …

Intro Crates Server can broadcast its connection details in the local network, making it discoverable for other devices such as the iOS app, Crates Desktop UI running on another computer etc  By default, Crates comes with Server Discoverability enabled. To make sure, please check it under     Preferences → Mobile tab If the setting was …