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Getting Started

  • How can I add some music on my Crates desktop and sync and convert it to the mobile app?
  • How can I automatically retrieve the genres of a tune?
  • How can I import my Spotify collection?
  • How to import a tune from Bandcamp
  • How to import your iTunes Library

FAQs

  • How can I add some music on my Crates desktop and sync and convert it to the mobile app?
  • How can I automatically retrieve the genres of a tune?
  • How can I import my Spotify collection?
  • How to troubleshoot Crates Server Discovery
  • I've connected my Spotify account, but it doesn't play. Why?
  • Understanding Domain Connections and Data Privacy at Crates
  • What are the placeholders supported by Crates?
  • What's the deal with the "wallet" and the balance I see under my account?

Troubleshoot

  • I'm getting "Crates Server not available" - what should I do?
  • Keyboard Media Buttons (play/prev/next) are not working
  • Updater failed with ERR_QUIC_PROTOCOL_ERROR, what should I do?
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