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Update fails to download

There are certain cases where a new update fails to download using the built-in updater and a user may have to download the latest version and install it manually. In case this happens more than once, there may be an issue with a previously failed update download due to network or other issues. To resolve …

Does Crates modify or move my audio files?

Short answer: No — Crates will not touch your files – unless you ask it to.  Crates will not take initiative to alter, rename, or move your music files without your permission. If something seems to have changed, here are the most common explanations and fixes: Crates, by default, does not write to your audio …