On macOS, media buttons are supposed to work out of the box. If this is not the case, go to macOS Settings > Privacy & Security > Accessibility and you will find Crates there. Turn on the toggle and restart Crates (Quit via menu or CMD+Q & launch again). If it’s not working again, … Read More
If you encounter the error message above in the status bar, during the in-app update process, please follow these steps: 1. Delete Updater Cache Files: Navigate to ~/Library/Caches/ and delete the crates-updater folder. Restart Crates and try the update again. 2. Manual Update: If the error persists, you can manually download the latest version from … Read More
Crates consists of two main processes: the Crates App and the Crates Server. This message is displayed when the Crates App UI cannot find the Crates Server running. Please try these steps to resolve the issue: If you haven’t tried already, press the “Reload” button once, and wait. This will attempt to restart the Crates … Read More
We have had a user that experienced this issue in MacOS. It was resolved by updating to the latest version (it was Big Sur 11.4 and upgraded to 11.7.10). Generally, it’s highly recommended -and safe!- to update to the latest version of your OS. You don’t necessarily need to jump immediately to the latest major … Read More