FAQs

Here’s a step-by-step guide on how to do that: Add tunes or releases: On your desktop app, add the albums or songs wherever you prefer. We recommend using the Collection -> Releases and Collection -> Tunes folders for better organization. You can either right-click on those crates to Import the music (folders, files) or simply …

Crates cannot stream music directly from Spotify due to Spotify’s restrictions. However, you can import your playlists, saved tunes, and albums, and Crates can search for an alternative source to stream from, depending on the services you have connected. To Find an Alternative Audio Source: Right-click on the tune. Go to Actions > Find Audio …

Smart Crates in Crates allow you to automatically organize your music library using flexible, rule-based filters. With Smart Crates, you can create dynamic playlists or views that adapt as your library grows. Here’s how to use them: Creating a Smart Crate Create a Smart Crate: Navigate to your Crates library through the left-side tree, right-click …

There are two ways to automatically retrieve genre information for a tune: 1. Using the “Get Info” Action This action fetches metadata for tunes or releases from available online sources. Currently, these sources are Bandcamp and Discogs. To use this feature, select the tune or release and either: Right-click → Actions → Get Info, or …

Supported Placeholders in Crates Crates supports a range of placeholders that can be used to dynamically insert values from tunes or releases into a string. These placeholders allow you to customize display information in a consistent and automated manner. Placeholders for Tunes and Releases The following placeholders can be used to represent specific metadata fields: …

The wallet and balance shown in your Crates account represent Crates Tokens. These are experimental utility tokens (or credits) that can be used to unlock features such as Gems, our community-driven music discovery feature. Within Gems, tokens are required to reveal or downvote music recommended by other users. At the same time, you can earn …

Intro Crates Server can broadcast its connection details in the local network, making it discoverable for other devices such as the iOS app, Crates Desktop UI running on another computer etc  By default, Crates comes with Server Discoverability enabled. To make sure, please check it under     Preferences → Mobile tab If the setting was …

You can import all your Liked Songs, playlists, and albums from your Spotify account into Crates by following these steps: 1. Connect your Spotify account Open the Crates navigation tree on the left panel. Under Online Libraries, right-click Spotify and select Connect to Spotify. 2. Choose what to import In the Connect to Spotify popup, …