data – Crates https://crates.app one app, all your music Wed, 13 May 2026 11:45:59 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.6 https://crates.app/u/2025/11/crates_icon_256-100x100.png data – Crates https://crates.app 32 32 How does anonymous usage analytics work in Crates? https://crates.app/knowledge-base/how-does-anonymous-usage-analytics-work-in-crates/ Wed, 13 May 2026 10:53:22 +0000 https://crates.app/?post_type=epkb_post_type_1&p=2568 ]]> Anonymous Usage Analytics in Crates

When you enable anonymous usage analytics, Crates sends a small set of product usage events that help us understand what people use, where onboarding works, and which areas need improvement.

This data is used for product decisions and does not include your music library contents, file paths, account credentials, or audio files.

What this helps with

  • Understanding the initial needs of users
  • Identifying which features are used most
  • Spotting friction points in the app
  • Prioritizing improvements by app version and platform

What Crates collects when analytics is enabled

Category Examples Why we collect it
Onboarding choices (Get Started Guide) Selected profile type, features and whether onboarding was completed or skipped Helps us understand why people install Crates and which onboarding paths should be streamlined first.
App activity App launches, feature interactions, counts of selected features Shows which parts of the product are used most and where people drop off.
App version Crates version number Lets us compare behavior across releases and verify that improvements are working.
Device and operating system details Operating system name, platform, release, build, architecture, kernel, and locale code page Helps us spot environment-specific issues and prioritize fixes by platform.
Anonymous analytics identifier A generated client identifier used for analytics only Helps us count activity more accurately without requiring personal profile or account data.

What Crates does not send

  • Your library contents, including tune names, artists, playlists, crates, ratings, and tags
  • File paths, folders, or storage locations on your computer
  • Account passwords, OAuth tokens, API secrets, or payment details
  • Audio files, waveforms, cover art, or other imported media

How to change this setting

You can update this preference at any time in Crates by opening Settings > General > Privacy and toggling Share anonymous usage analytics.

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